Privacy

Privacy Policy

One Family LLC, a limited liability company (“Company” or “We”), respects your privacy and is committed to protecting your personal information. This Privacy Policy describes the types of information we want to collect from you or that you may provide when you visit our website, https://www.atonesong.com/ (the “Website”), and/or our mobile application, @ONE Song App (the “Application”), (the Website and Application collectively referred to hereafter as the “Services”) and our practices for collecting, using, maintaining, protecting and disclosing that information. 

Please read this Privacy Policy carefully to understand our policies and practices regarding the collection of your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use the Services. By accessing or using the Services, you agree to this Privacy Policy. This Privacy Policy may change from time to time (see Changes to Our Privacy Policy below). Your continued use of the Services after we make changes is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates.

This Privacy Policy does not apply to any third party websites and applications you may use, including any that are linked to the Services. You should review the terms and policies for third party websites and applications before clicking on any links. 

California Residents

If you are a California resident, please refer to the Privacy Notice for California Residents http://www.atonesong.com/ccpa. Please know we do not currently sell the personal information we collect to any third party. 

Nevada Residents

Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to info@at-one.org or One Family, LLC, 605 East Orange Street, Lakeland, Florida 33801. However, please know we do not currently sell data triggering that statute's opt-out requirements.

Information We Collect and How We Collect It

When you use the Services, we collect a variety of information from and about you, your devices, and your interaction with the Services, including information we collect when you access the Services; when you email, text, or send and receive other electronic messages through the Services; when you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this Privacy Policy. We collect this information directly from you when you provide it to us and automatically when you use the Services. The information we collect is discussed more particularly below: 

Information you Provide to Us

When you use the Services by accessing the Website or downloading the Application, we may ask you to provide personally identifiable information, such as your name, email address, telephone number, biometric authentication data (e.g. facial scanning or thumbprint imaging). 

When you access and use the Services, we may use technology to automatically collect:

• Usage Details. When you access and use the Services, we may automatically collect certain details of your access to and use of the Services, including location data, logs, and other communication data and the resources that you access and use on or through the Services.
• Device Information. We may collect information about your mobile device or computer and internet connection, including the device’s unique device identifier, IP address, operating system, browser type, mobile network information, and the device’s telephone number.
• Stored Information and Files. The Services also may access metadata and other information associated with other files stored on your device. This may include, for example, photographs, audio and video clips, personal contacts, and address book information.
• Location Information. If you enable location services on your mobile device or computer, we may collect the location of your mobile device or computer, which we use to provide you with location-based information and advertising. If you wish to deactivate this feature, you can disable location services on your mobile device and/or computer at any time. 

The technologies we use for automatic information collection may include:

• Cookies. A cookie is a small file placed on your mobile device or computer. It may be possible to refuse to accept cookies by activating the appropriate setting on your mobile device or computer. However, if you select this setting you may be unable to access certain parts of the Services. The use of cookies help us improve the quality of the Services to you, by identifying information which is most interesting to you, tracking trends, measuring the effectiveness of advertising, or storing information you may want to retrieve on a regular basis.
• Web Beacons. Pages of the Services and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related statistics (for example, recording the popularity of certain content and verifying system and server integrity).

We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us. 

Collection of Information by Third Parties

When you use the Services, certain third parties may use automatic information collection technologies to collect information about you and your devices. These third parties may include: advertisers, ad networks, and ad servers; analytics companies; your device manufacturer; your mobile device service provider; and third parties’ whose services or platforms are integrated into the Services. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use the Services. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites, apps, and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

How We Use Your Information 

We use information that we collect about you or that you provide to us, including any personal information, to: 

• provide and deliver the Services and its contents, any other information, products or services that you request from us;

• send you technical notices, updates, security alerts, and support and administrative messages;

• respond to your comments, questions, and requests and provide customer service;

• monitor and analyze trends, usage, and activities in connection with the Services; 

• detect, investigate, and prevent fraudulent transactions, unauthorized access to or use of the Services, and other illegal activities and protect the rights and property of the Company and others; 

• revise, modify, and update existing Services and develop new Services; 

• personalize the Services and present you with advertising, content, or features that we believe will be of interest or useful to you; 

• meet legal retention periods; 

• fulfill any other purpose for which you provide it; and 

• for any other purpose with your consent. 

The usage information we collect helps us to improve the Services and to deliver a better and more personalized experience by enabling us to: 

• estimate our audience size and usage patterns; 

• store information about your preferences, allowing us to customize the Services to your individual interests; 

• speed up your searches; and 

• recognize when you use the Services. 

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Retention of Your Information 

We keep your personal information for no longer than necessary for the purposes for which it was processed. The length of time for which we retain information depends on the purposes for which we collected and use it and/or as required to comply with the applicable state laws of Florida and the federal laws of the United States of America. 

Disclosure of Your Information 

We may disclose aggregated information about our users and information that does not identify any individual without restriction.

We may disclose personal information that we collect or you provide as described in this Privacy Policy:

• to our affiliates and subsidiaries; 
• to comply with any court order, law, or legal process, including, without limitation, to respond to any government or regulatory request; 
• to enforce or apply the terms and conditions of the Website’s Term of Use http://www.atonsong.com, or the Application’s End User License Agreement http://www.atonesong.com/eula, and other agreements; and/or
• if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our users, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction. This also includes disclosures as may be required under applicable federal laws of the United States of America or state laws of Florida or compelled by a valid order issued by a court or governmental agency of competent jurisdiction. 

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

• Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of the Services may then be inaccessible or not function properly.

• Location Information. You can choose whether to allow the Services to collect and use real-time information about your mobile device’s or computer’s location. If you block the use of location information, some parts of the Services may then be inaccessible or not function properly. 

We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (”NAI”) on the NAI’s website.

How We Protect Your Information 

We take commercially reasonable measures to protect and secure your information from accidental loss and unauthorized access, use, alteration and disclosure. We apply physical, electronic, and managerial tools based on the sensitivity of the information we collect, use, and store, and the current state of technology. Although we take steps to prevent unauthorized access to or use of personal information, the Internet and the Services are not 100% secure. For this reason, we are not able to guarantee that information we collect or store will always be protected from unauthorized access, or that it will only be used as described in this Privacy Policy. 

Where we have given you (or where you have chosen) a password for access to certain parts of the Services, you are responsible for keeping that password confidential. We ask you not to share your password with anyone. You acknowledge that you have implemented reasonable security measures to protect your confidential information and to avoid unauthorized access to or use of the Services. We shall have no liability for any losses caused by unauthorized access to any of your confidential information if we believe in good faith that you are the party accessing and using the Services. 

You agree to indemnify Company in accordance with the indemnification provision set forth in the Website’s Terms of Use http://www.atonesong.com/terms, which is incorporated herein by reference. 

Accessing and Correcting Your Personal Information

You can review, change and delete your personal information by logging into the Application or the Website and visiting your account profile page. We will take commercially reasonable measures to dispose, or arrange for the disposal, of your records containing personal information in our custody or control within a reasonable time after you have elected to delete or remove any personal information from your account. 

Changes to Our Privacy Policy 

We reserve the right to amend this Privacy Policy at our discretion and at any time. It is our policy to post any changes we make to our Privacy Policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the email address specified in your account or through a notice on the Website home page. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Privacy Policy to check for any changes. Your continued use of our Services following the posting of changes constitutes your acceptance of such changes.

Contacting Us 

 If you have any questions or comments about this Privacy Policy and our privacy practices, contact us at: 

One Family, LLC

605 East Orange Street

Lakeland, Florida 33801

Telephone: (863) 703-2707

Email: info@at-one.org